Pricing
One written price, after a free call.
Every clinic and business is different, so we don't publish a price list. On a free 20-minute call we learn how you work, then give you one written price and a date.
Know what your quote covers
Pages, workflows, integrations, data migration, usage, support coverage and custom functionality affect scope and price. Booking systems and client portals are included only when explicitly listed in the written scope. Additional work requires an agreed change and price before it begins.
Existing customers: your signed scope, prices, minute allowances, renewal and cancellation terms continue to govern. This page does not amend an existing agreement.
Product plans: DineDesk has a separate feature set and subscription model. No product rate is being announced here. Explore DineDesk and request a guided demo.
How pricing works
1. A free 20-minute call. We learn how many calls and enquiries you get, when you miss them, and what you need: an AI receptionist, a website, chat, automation or something else.
2. One written quote. A setup fee and a monthly plan, with any call minutes included, in US dollars for US clients and Canadian dollars for Canadian clients.
3. Month to month. No long-term contract, cancel any time, and no hourly billing.
Founding clients: we're taking on 5 founding clients this quarter at a reduced rate.
Dental clinic? See what the dental front desk does and talk to Daisy, our demo receptionist. Wondering what missed calls cost you? Try the calculator.
How we price
One written price
Scope, price and date are agreed in writing before any work begins.
No hourly billing
You never wonder how many hours a change took.
Month to month
No minimum term. Cancel any time.
Usage boundaries in writing
Included call minutes and any usage limits, such as chat fair use, are set out in your written quote.
Pricing questions
What currency are your prices in?
Quotes are in US dollars for US clients and in Canadian dollars for Canadian clients.
Why don't you publish prices?
Because every business needs something different. We pin it down on the free 20-minute call, then give you one written price and a date.
What changes the price?
Pages, workflows, integrations, data migration, usage, support coverage and custom functionality affect scope and price. Booking systems and client portals are included only when explicitly listed in the written scope. Additional work requires an agreed change and price before it begins.
What usage is billed on top of the monthly plan?
Any included call minutes, and what happens if you go over them, are set out in your written quote before you start.
Is there a contract?
No. Our plans are month to month and can be cancelled any time. There is no hourly billing.
Is there a discount for early clients?
Yes. We're taking on 5 founding clients this quarter at a reduced rate. Ask about it on the call.
Want an exact figure?
Request a free 20-minute call. If AI isn't the right answer for you, we will say so.
Tell us what's keeping you up at night.
Start with a free 20-minute conversation. Or skip the form and talk to Sarah right now.
Thanks, we've got your request.
We reply within 24–48 hours by email or phone, whichever you gave us. Need us sooner? Write to connect@lucentiagroup.io.
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