Lucentia Services designs and implements AI voice, chat and workflow systems with a clear scope, human oversight and managed support. For a focused restaurant product, explore Lucentia AI’s DineDesk.
Sarah is our AI voice assistant, and she's live. Your browser will ask to use the microphone, and calls are recorded and transcribed. Privacy details
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An illustrative day and night. Names and numbers are made up.
Lucentia Services
For businesses that need a system designed around their workflows. Discovery, integration feasibility, delivery milestones and ongoing support are agreed in a written scope.
Explore ServicesLucentia AI · DineDesk
Standardized software, with a defined feature set and product limits. Explore the DineDesk pickup-order demo and discuss fit before committing.
Explore DineDeskFour implementation areas, each scoped around your approved information, systems and handover needs. Integrations are confirmed before delivery is agreed.
Fast, search-friendly sites with one clear next step for every visitor, and an assistant built in.
Brings customers inAnswers visitors instantly from information you've approved, captures who they are, and hands the details to your team.
Answers, day and nightHandles calls within the agreed capacity, captures appointment requests and escalates according to your approved workflow.
Defined call handlingConnects the tools you already use, so an enquiry is entered once and every follow-up happens on time.
Nothing slips throughEvery agent tells people it's an AI, and hands over to a person whenever it should.
A 9-to-6 working day in three example regions, drawn on your clock. Your customers can be anywhere. Drag to move through the day.
Over a whole week it's starker. A Monday-to-Friday, 9-to-6 team is at their desks 45 of 168 hours, which is 27% of the week. An assistant helps across all 168, and matters most in the other 73%, so your people can rest and no customer waits.
Put in your own numbers and see what missed calls and enquiries cost you, and what an assistant could win back. This runs in your browser, and nothing you type is sent anywhere.
Revenue you could win back over 12 months
$0
An estimate from your own inputs, not a promise of results. Real recovery depends on your business and how quickly your team follows up. Your exact price is quoted on a free 20-minute call.
You're letting our assistants talk to your customers, so here is exactly how we behave.
Every assistant says it is an AI at the start. Nobody is left guessing who they are talking to.
Anything clinical, sensitive or unclear goes to a person on your team, with the details already written down.
We agree in writing what patient and customer details are collected and how long they're kept. We never sell them, and you can ask us to delete them at any time.
This site runs no advertising trackers and no analytics scripts, and it sets no cookies.
Here's an ordinary night with an assistant beside you. The times are the owner's own clock. The names are made up.
Illustrative example. Real scope depends on your business and the tools you use. Your people stay in charge of every decision that matters.
The voice agent picks up on the first ring and says it's an AI. It gives no clinical advice: it takes the details and flags the call for your team first thing.
Illustrative summary.
A chat agent answers from the information you've approved, captures a name and a way to reach them, and hands over whatever it can't answer.
Illustrative summary.
The tools you already use are connected, so an enquiry is entered once. The CRM record, the calendar hold and the follow-up draft all appear without anyone retyping it.
Illustrative summary.
All of it started on a site built to give visitors one clear next step, with the assistant built in. This is the part you see.
Illustrative summary.
Lucentia is also a consulting practice: software, ERP & CRM, IT staffing, lead generation, digital marketing and business development. See all services
It's free. You tell us what's slowing the business down. We tell you honestly whether we can help.
What we'll build, what it connects to and what it costs, agreed before any work begins.
We ship it, watch how people really use it, and refine from there.
Start with a free 20-minute conversation. Or skip the form and talk to Sarah right now.
We reply within 24–48 hours by email or phone, whichever you gave us. Need us sooner? Write to connect@lucentiagroup.io.
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