For dental clinics
More of your patients reach you, even when the team is with a patient.
An AI front-desk assistant that answers calls and chats when your team is busy, books and reschedules, and hands anything clinical straight to a person.
Daisy answers for Brightside Dental, a made-up demo clinic. Your browser will ask to use the microphone; calls are recorded and transcribed. Privacy details
Hear it for yourself.
Call Daisy, the AI receptionist for Brightside Dental, our made-up demo clinic. Talk to her the way your patients would. She answers in English, or in Punjabi if you use the Punjabi button.
Things to try: book a cleaning for next week. Move an appointment. Say you've cracked a tooth. Ask whether a filling will hurt, and hear how she hands clinical questions to the team. Ask whether your insurance is covered.
When you're done, ask her how it would work for your clinic. Please use a made-up name and don't share real health details.
What a busy front desk really juggles
Your team is chairside, checking patients in, and on the phone, often all at once. Calls that go unanswered at lunch, at closing or first thing in the morning are usually patients deciding whether to try somewhere else.
We built this to help your team, not replace them. It takes the routine, repetitive requests so your people can look after the patient in front of them.
How it helps
Answers the everyday questions
Opening hours, location, services and what to expect at a first visit.
Books and reschedules
Takes appointment requests and changes through your calendar, day or night.
Collects new-patient basics
Gathers the details your team needs and passes them on, so the first call back is quick.
Logs after-hours calls
Every missed call becomes a written note, with who called and what they need.
Routes urgent calls fast
Urgent situations reach a person on your team straight away.
Works on your phone line or website
A phone assistant on your existing number, a chat agent on your site, or both.
What it will never do
Give clinical advice
No diagnosis, no comments on symptoms, no treatment advice.
Confirm insurance coverage
It collects details for your team instead of guessing at benefits.
Share patient records
It has no access to charts, and it never reads patient information back.
Handle an emergency alone
Callers describing an emergency are told to contact local emergency services, and your team is alerted.
Handling patient information with care
Patient details are sensitive, and the rules differ depending on where you practise. We don't claim any certification. Before launch we agree in writing what is collected, where it is stored and for how long, and we design the assistant to collect only what booking needs.
How a start looks
A phone assistant usually takes two to three weeks, including the supervised trial.
- 01
Map your calls
We look at what your patients really ask and when calls are missed.
- 02
Build and test
We set up the assistant, the handover rules and the calendar connection.
- 03
Supervised trial
It handles real calls while we listen in with you.
- 04
Live, with support
It goes live under a monthly plan you can cancel any time.
What it costs
Every clinic is different, so we quote after a free 20-minute call: one written price for setup and a monthly plan with call minutes included, in US or Canadian dollars. Month to month, cancel any time. We're taking on 5 founding clinics this quarter at a reduced rate. How pricing works.
Questions dental teams ask
For a longer, honest look, read our guide: Does a dental clinic need an AI receptionist?
Does it replace my receptionist?
No. It helps your team when phones ring during treatment, at lunch or after hours. Your people stay in charge of every patient conversation that matters.
Will it give clinical advice?
No. It doesn't diagnose, comment on symptoms or advise on treatment. Anything clinical goes to your team.
What about emergencies?
If a caller describes an emergency, the assistant is set up to tell them to contact local emergency services and to alert your team straight away.
Can it check insurance coverage?
It doesn't confirm coverage or benefits. It can collect the details your team needs and pass them on.
How does it connect to our scheduling software?
That depends on the system you use. We confirm what can connect on the discovery call, before you commit to anything.
Is it compliant?
Patient information is sensitive, and requirements differ by location. We don't claim any certification. We agree the data handling with you in writing before launch, and we design the assistant to collect only what booking needs.
Let's look at your missed calls.
Request a free 20-minute call. We'll go through how your front desk runs and tell you honestly whether an assistant would help.
Tell us what's keeping you up at night.
Start with a free 20-minute conversation. Or skip the form and talk to Sarah right now.
Thanks, we've got your request.
We reply within 24–48 hours by email or phone, whichever you gave us. Need us sooner? Write to connect@lucentiagroup.io.
Book a demo time